Boltprep Ltd (address: Wisteria Grange Barn, Pikes End, Pinner, Middlesex, United Kingdom, HA5 2EX) (further mentioned as the “Company”, “we”, “our”, “ours” and “ourselves”) manages the website under the name ExamHighPass which web address is https://www.examhighpass.com/ (further mentioned as the “Website”). The information provided below, clarifies the legal agreement between the Company and you (further mentioned as the “User”, “he/she”, “his/her”, “him/her”, “one”).
Ways to Use the Website
The information provided at the Website and at our official social media accounts is for information purposes only, and not for professional, financial or legal. Therefore, it is not necessary to rely on it under no circumstances per se. If the User needs a professional consultation, then he/she is offered to consult with the party which is qualified in such cases before taking any actions considering the provided information.
The Website grants to the User the right to upload and download files through the Website without any restrictions. The User also has an opportunity to upload files at the Website for exchanging with other users. The Company does not bear responsibility for the content of these exchanged files.
The User also agrees that any comments published at the Website or at any our official social media accounts will be visible to the public and that the Company doesn’t not bear any responsibility for the further usage of the posted comments.
Third-Party Websites and Links Access
The content of the Website can include banners, buttons or links which redirect the User to other third-party websites. The Company does not support these websites and they are available at the Website only for additional information, thus it’s not recommended to make purchases from them. Still, it stays completely for the choice of the User.
It should be noted that these third-party websites and links are beyond our control, and we do not bear responsibility of the content provided there and do not check it. If any of these mentioned websites violates the User’s confidentiality, we do not assume any responsibility and are not responsible for the data received by any of the provided links.
Changes & Updates of the Website
The Company bears all responsibility for reliability and correctness of any data published at the Website. Nevertheless, we cannot guarantee that the published information is always correct and reliable because we update the content at the Website every time when we find it is necessary in order to make it as authentic as possible. It should be noted that we do not undertake any obligations regarding the nature of the information and content at the Website.
Exception of Responsibility to the User for the Website Usage
Any liability that the User may incur while using the Website due to negligence or any other reason is excluded to the full extent allowed by the law.
There are no guarantees that the functionality of the Website will remain unmistakable or uninterrupted.
The Website is provided without any approval for “AS AVAILABLE” and “AS IS”, and no guarantees are provided by the Company.
Copyright and Trade Marks
The User has the right to copy, print or view files and images from the Website for personal use only, still all the rights stay with the Company.
All that the User can see at the Company’s Website: images, layout, texts and templates belong to the Company apart from anything related to third parties, as these things are not included in this category.
All types of trademarks, names of the companies and logos belong to the lawful owners.
Everything that does not belong to the Company, for example, design, graphics and more, belongs to the owners.
If the User buys any product(s) and/or service(s), then he/she can use it to the extent that is allowed to. The User has no right to resell the purchased products and services from the Website to the third parties.
If the User orders any product(s) and/or service(s) through the Website, we are not responsible for any delays or failures if they occur outside of our control. These circumstances include things like accidents, blocking, fire or communication failure. If force majeure happens, we will try to fulfill our obligations if we have the right to them.
In case of force majeure circumstances, we promise to inform the User as soon as possible. If force majeure lasts more than 14 days, then both parties can withdraw from the agreement. If the User has paid for the product(s) and/or service(s)in advance, he/she will receive a full refund.
Creating Account at the Website
The User can create his/her own account at the Website by following a detailed procedure of registering. Once the User is registered, it is his/her duty to keep the given ID and password safe and not to share them with anyone else. The User is completely responsible for all the activities happening with his/her account.
In case the User suspects that the account has been hacked, the Company will not bear responsibility for any data loss or damage. In this case the User is strongly advised to inform the Company immediately.
Our prime concern is to keep the data of our users safe and to make sure that none of the accounts is accessible by any third-party without the User’s consent.
The User is free to change or update his/her personal information provided in the account at any time after registration.
All notifications can be delivered in any of the following ways:
- By e-mail;
- Via courier to the business address;
- It can be delivered personally;
- Undertake your orders and requests for products, particular services, data or other features;
Any notification must be written in English, unless otherwise noted.
Jurisdiction and Governing Law
All the activities including purchases made from the Website are governed in accordance with the laws of the United Kingdom. In case any dispute arises regarding any activity at the Website, then that particular dispute would be presided at the United Kingdom courts.
Products and Services Details
By products and services we mean the digital learning materials that are available at the Website (further mentioned as the “Products”).
In that degree in which it is provided by the applicable legislation the User has no right to allow any other person or legal entity, or on own initiative to lease, extend or sublicense any part of Products; or to copy, remake, reproduce, resell, exchange or use the whole or part of the Product for any commercial purposes; or to decompose, take apart, translate, make any changes to the Product or to make efforts for detecting the source code of the Product or to create other works from Products which are plagiarized by nature; relay, reproduce, save, copy, extend, take and write on any content protected by copyright which the User gets for using the Products. Thus, the User bears responsibility for running such prohibited ways of use of all the Company’s Products.
Continuous efforts are undertaken by the Company all the time while offering the improvise the products and services to the User to provide him/her with the maximum benefit. In this way, the User will be granted access rights to get the latest features and updates made for the Products, since we, provide these functions during the maintenance period.
Continuous updating the products makes the latest features available to the User and he/she is given access to these at the Company’s discretion. While providing product optimization it is possible that at times:
- The access to the products is restricted.
- Some features are removed/added/modified.
Placing an Order
While ordering a product, the User will come across multiple options. It is advisable to read them properly to have the complete information before making the choice. In case of any doubt, contact us beforehand so that we can assist the User about the product(s) or/and service(s) concerned and help him/her make the right choice and place the order.
We do everything possible to respond to the User’s request promptly, however we cannot guarantee that it will always be so. Therefore, the User bears responsibility for collecting additional information on product(s) or/and service(s) from us before choosing to get it.
All prices include VAT, unless otherwise indicated. Prices for any services or products that the User may want to purchase are clearly indicated in the section that he/she chooses at the Website. We are not responsible for removing or refusal or any failure that occurs while processing the order of purchasing the products or services available at the Website.
Before confirming the order, the total price will be shown to the User.
The right to update/withdraw/amend the price of any product or service at any time is reserved by us. We do not need to give any prior notice to it. All prices given at the Website are mostly correct, but there are possibilities of error. In case any error occurs then all transactions regarding to it will be voided by us and full refund will be made.
We reserve the right to update, withdraw or modify any services and products that we offer, or to change their prices at any time without prior explanation or notification. Though we put in more of an effort to make prices always actual and correct, in case of any mistake, any transaction of such kind will be canceled by us, and the User will be entitled to a full refund.
Whenever the User makes any payment online via credit or debit card, the card details are directly sent to the service provider (acquiring bank) to initiate the transaction. The Company makes sure that no such card information is being unauthentically accessed by any third party. This eliminates the possibility that such data becomes available to third parties when transmitted electronically.
Still, there’s no 100% guarantee of data security that’s why the User should try his/her best to protect the data from unauthorized access by third parties while making the transaction.
You have the rights to get a full refund of your purchase in the following cases:
- In 2 (two) days term after receiving the product provided that the product has not been activated and/or used by you.
- Force Majeure event(s). In connection with the supply of any goods ordered by you through the examhighpass.com website, we shall not be liable for any delay or failure to perform any of our obligations if the delay or failure results from events or circumstances outside our reasonable control. Such circumstances include, though are not limited to, acts of God; strikes; lock outs; accidents; war; acts of terrorism; fire; or failure of any communications, telecommunications or computer system. We shall be entitled to a reasonable extension of our obligations to you (to the extent we owe any such obligations) should a Force Majeure event occur. If a Force Majeure event to which this clause applies does occur, we agree to notify you as soon as practicable. If the Force Majeure event continues for more than 14 days, either party shall have the right to cancel the agreement. Where product(s) has been paid for in advance but have not been rendered, you will be entitled to a full refund from the date of cancellation for all such services.
The refund request may be rejected in the following cases:
- If the product(s) was activated and/or used by you before the refund was requested, the refund request may be rejected.
- Customers who purchase and refund multiple products over an extended period may be subject to suspension for abuse of the Refund Policy.
You can quickly request a refund by contacting our Support Team.
Refunds are immediate on our end once we have received and processed your refund request. It may take 5 (five) to 10 (ten) business days to post the funds on your debit or credit card, however, depending on your financial institution. Some refunds, however, may not post to your account for up to 30 days. If it has been more than 10 business days since the refund was processed by us, however, please contact your bank directly to inquire about the status of the refund. If the bank does not see the refund in their records, please contact us directly.
Product Delivery and Terms of Delivery
On purchasing the Product, the User will receive an email to the email address associated with his/her Website personal account. It contains a step by step guide on the process of downloading and using the purchased product(s) and service(s). Normally, the access to the Product is given right after the purchase. As the User’s order is placed and payment is made, access to a relevant page of the Website along with a link to the Product purchased will be provided, or in some cases an activation code might be given as well. In case both aren’t received by the User, then the Company will offer the User another way to get the Product available. In cases where the credit card requires manual verification, there is a possibility of delay in delivery of the Product up to 12 hours max.
In case of any questions and quires regarding the purchased Product or any other issue related to the Service provided at the Website, please, contact us.